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I loved Makayla at the front desk. I guess she could tell I was having a bad day (and I thought I had my happy face on, lol). But had just had an issue with Booking.com completely messing me up at where I "thought" i was suppose to stay this weekend, and they actually booked me here. It was 2 miles away from where I needed to be all weekend and she made me feel so much better. She smiled, joked and got us a room right away. Explained everything going in and even that their breakfast was coffee, juices and muffins. Thank you to Makayla and I hope she is told how she completely changed my bad day to good 👍
Tammy
2025年7月
Price for my stay considering it was a holiday weekend. Location was good for my needs. It was clean which is number one priority for me.
Rhonda
2024年7月
Was able to check in early and paid less than what booking.com said! The staff were extremely helpful, kind, and beyond informative! The rooms were pretty clean but we did find a couple of stray hairs, but it wasn’t enough to bother us. The beds were super bouncy and super soft! The rooms were really spacious and was a little outdated (tv was pretty small and room looked like it was from the 80/90s). We would definitely stay there again!
Logan
2025年3月
The room was big enough for the three of us. The location is perfect to go up to HWY 441 to TN, or the Blue Ridge Parkway, several trails are close to the hotel, the casino and the visitors center.
Erica
2024年1月
Loved the balcony. Extremely comfortable beds. All the amenities in the room like, coffee pot, refrigerator, microwave and hair dryer. Room was really clean, didn't feel like I had to wear my shoes while inside.
Richard
2023年6月
Unfortunately there was absolutely nothing good about the breakfast. Booking advertisement was misleading
Anonymous
2025年6月
The executive room was extremely spacious and we love the balcony The vanity in the bathroom was large. We also love that the bed was so very comfortable. It was not too soft or too hard. It was just great.
Sherry
2025年7月
I did not go to the dining area for the breakfast, but i do like that it is offered. Our room was clean and smelled very fresh. However, there was 3 of us staying and we did not have enough towels and wash cloths for all of us. If I had been staying longer I would have mention that to the staff. i am sure that would have been taken care of. Luckily I had extra with me in the vehicle for when we travel with children so problem solved. Maybe an update on the bed comforters. my granddaughter ask why you used the curtains for blankets. lol. but all in all I would stay again b/c it was a clean environment for my family.
Ida
2023年4月
The hotel was nice and clean. The front desk staff was very friendly, and attentive when we arrived that night. My elderly Mom wanted coffee the next morning, but the in-room coffeemaker was not emptied it had coffee grimes in the filter. We went downstairs to the front desk, but breakfast was over. The Front desk Supervisor from night shift saw that mom was distressed and gave her the coffee that was still brewing from the breakfast period. My Mom was satisfied, and I expressed my appreciation. The front desk team was awesome and made our visit an excellent one!
Chiquita
2023年3月
Clean from first step in building...great location and staff was pleasant to do business with..nice rooms with balcony
Smith
2025年4月
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